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Build a Coaching Website using the StoryBrand Framework

How to apply Donald Miller's seven-part StoryBrand framework to a coaching website that converts: character, problem, guide, plan, call to action, success, and failure.

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In today’s digital age, a well-crafted website is an essential tool for coaches to reach and connect with their target audience. However, a website is more than just an online presence; it’s an opportunity to tell a compelling story that resonates with potential clients. This is where the StoryBrand Framework comes into play.

Understanding the StoryBrand Framework

The StoryBrand Framework, developed by Donald Miller, is a powerful approach to marketing that draws on the structure of classic storytelling. The framework consists of seven key components:

  • Character (The Customer): Your clients are the heroes. Understand their desires, fears, and challenges to create a relatable character.
  • Problem (The Challenge): Clearly identify the challenges your clients are facing and establish an emotional connection by showing you understand their struggles.
  • Guide (The Coach): Position yourself as the knowledgeable and empathetic guide who can help clients overcome their challenges.
  • Plan (The Coaching Process): Lay out a step-by-step plan that outlines how you’ll guide clients toward their desired outcomes.
  • Call to Action (Engagement): Encourage visitors to take action, whether signing up for a free consultation or subscribing to your newsletter.
  • Success (Results and Transformation): Showcase the positive transformation your clients can achieve through your coaching.
  • Failure (Consequences of Not Engaging): Highlight the potential negative outcomes of not seeking coaching.

Applying the StoryBrand Framework to Coaching Websites

Character

Start by defining your coaching niche and specialization. Create detailed customer personas that help you understand your audience’s motivations, pain points, and aspirations.

Problem

Identify the common struggles your clients face and frame them in a way that resonates emotionally. StoryBrand breaks problems into three types:

  • External: A fact (You need a coach)
  • Internal: A feeling (You feel stuck in your business)
  • Philosophical: An ‘ought/should/deserve’ statement (You deserve professional guidance)

On a website, try using your philosophical statement as your headline. Remember, you solve lots of problems for the people you serve, but in your core message, choose just one. This isn’t like a logo that you can’t change. If the problem you choose to focus on isn’t getting the results you want, you can change it.

Guide

Craft a compelling brand story that highlights your journey, expertise, and relatability. Show potential clients that you’ve walked the path they’re on. Build on this with authority through testimonials, case studies, and logos of companies you’ve worked with.

Plan

Break down your coaching approach into clear and actionable steps. A three-step process is recommended. Any process that helps your prospect get a sense for how you work with people is good. It also builds authority when you are able to describe the process.

Call to Action

Design eye-catching calls to action that guide visitors toward taking next steps. StoryBrand encourages two calls to action:

  1. Direct: “Set up a call”
  2. Transitional: A lead generator offering valuable resources in exchange for an email address

Success

Put success all over your website through photos, case studies, aspirational images, bulleted lists, and testimonials.

Failure

Gently remind your audience of the potential negative outcomes if they don’t take action. Frame this as motivation rather than fear.

Designing Your Story-Driven Coaching Website

Building Platform

Choose a user-friendly website platform that aligns with your technical skills. WordPress is the most stable and functional platform out there. However, it isn’t the most user-friendly for newbies.

Design

Select a template or design a layout that reflects your brand story. Incorporate visual elements such as images and videos that support your narrative and evoke emotions.

Responsiveness

Ensure your website is mobile-responsive and has fast loading times for a seamless user experience.

Optimize for SEO

Optimize your website for SEO to increase its visibility and attract organic traffic.

Crafting Compelling Website Content

A typical coaching website has the following pages:

  • Home
  • Service/Program (with individual service pages)
  • About Us (including team and methodologies)
  • Blog

Other pages might include case studies, resources, assessments, or a podcast.

Once you have your Brandscript written, the website content is easy to produce. Simply separate your content into the StoryBrand buckets and create a section for each bucket.

Enhancing User Experience and Engagement

If you have a solid website using the StoryBrand outline with StoryBrand content, you are already far beyond your competition.

Take it to the next level by incorporating multimedia elements like images, videos, and infographics to make your website visually appealing and engaging. Add interactive features such as quizzes or self-assessment tools that encourage visitor participation.

Measuring and Improving Website Performance

Set up website analytics using tools like Google Analytics to track key metrics such as traffic, user behavior, and conversion rates. Analyze user behavior to understand which pages are performing well and which might need improvement.

Conclusion

Crafting a coaching website that effectively utilizes the StoryBrand Framework can make a significant difference in how you connect with potential clients. By understanding the principles of character, problem, guide, plan, call to action, success, and failure, you can create a narrative that resonates deeply and compels visitors to take action. Through careful design, content creation, and user experience optimization, you can build a website that showcases your coaching expertise and fosters meaningful connections with those seeking your guidance.

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